Frequently Asked Questions
Find answers to common questions about our gear and vinyl collections
Do you test used DJ equipment before selling?
Yes, every piece of pre-owned equipment undergoes a rigorous multi-point inspection and testing process by our technicians to ensure full functionality.
Are the vinyl records you sell new or used?
We carry a curated mix of both brand-new releases and high-quality vintage pressings. Each used record is graded according to industry standards.
Do your controllers come with software licenses?
Most new controllers include the necessary software licenses (such as Serato, Rekordbox, or Traktor). Check the specific product description for details.
Can I request a specific record that isn't in stock?
Absolutely. We offer a special order service for rare finds and out-of-stock titles. Contact our team with the artist and title information.
Do you offer technical support for setup?
Yes, our team of experts is available to assist with basic setup and troubleshooting for any hardware purchased through our store.
Is international shipping available for heavy gear?
We ship most items globally; however, heavy items like flight cases and studio monitors may incur additional freight charges.